Help

Quick answers about orders, payment, returns and sizing.

How long do I have to return?

14 days from delivery for ready-made pieces in their original condition.

Who pays for the return shipping?

If the house made a mistake or the piece is defective, the house pays; otherwise the pickup fee is deducted from your refund.

Can I get store credit instead of cash?

Yes — and the house may offer more in store credit than the cash refund.

Didn’t find your answer?

Open a support ticket and our team will reply here and in your notifications.