Returns & refunds
Last updated 21 October 2026 · version 1
14 days to return; refunds to your card or store credit.
Return window
14 days from delivery for pieces in their original condition.
Pickup cost
Paid by the house for defects or its mistakes; otherwise deducted from the refund.
How you are refunded
To the original payment method within 5–14 working days, or instant store credit.